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Orders
Below are some of are common questions about orders
How do I make a purchase?
To make a purchase, simply browse our products, add the items you like to your cart, and proceed to checkout. Follow the on-screen instructions to enter your details and complete the payment securely.
How do I know if my order is confirmed?
Once your order is successfully placed, you will receive a confirmation email with your order details. You can also log in to your account to track your order status.
Can I change my shipping address after my order is placed?
If your order has not yet been shipped, you can request a change of shipping address by contacting our customer support team as soon as possible. Once the order has been dispatched, we may not be able to modify the address.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
Yes, we offer international shipping to many countries. Shipping fees and delivery times may vary depending on the destination.
When will my order be shipped?
Orders are usually processed within 1–2 business days. Once your order is shipped, you will receive a shipping confirmation email with tracking information.
What is your return policy?
We accept returns within 14 days of delivery for items in their original condition. Please contact our customer support to initiate a return or exchange.
How long will it take until I receive my order?
Delivery times depend on your location. Domestic orders usually take 3–7 business days, while international orders may take 7–21 business days. You can track your order using the tracking link sent via email.
